Support phone calls or emails we receive about issues with these products are typically already solved through improved error handling or features in the current release version. Thus upgrading obsolete software to the newest version solves most issues.
Discontinued Products Policy
GDM End of Life and Obsolete status for the discontinued software listed below:
| Program | Support Status |
New Features |
New Programming |
Support by Email/Phone |
Replacement CD or Reassign License |
Upgrade to Newer Version |
|---|---|---|---|---|---|---|
| ARM 9 | Obsolete after 2016 | No | No | No |
CD or download not
available Reassign license
only as ARM
upgrade |
Yes |
| ARM 8 and older | Obsolete | No | No | No | No | No |
| ARM ST 8 | Obsolete | No | No | No | No | Yes |
| ARM ST 7 and older | Obsolete | No | No | No | No | No |
| PRM 5 and older | Obsolete | No | No | No | No | No |
| PRM ST 5 and older | Obsolete | No | No | No | No | No |
| Enhanced Rating Shell for Psion Workabout Pro |
Obsolete | No | No | No | No | No |
| DatCol for all Psion and MS-DOS hardware |
Obsolete | No | No | No | No | No |